Refund Policy 💰

Our commitment to your satisfaction

Last updated: January 8, 2026

Our Promise

We want you to be completely satisfied with EdTech. If you're not happy with our service, we offer a fair and transparent refund policy.

Please read this policy carefully to understand your refund rights and our process.

30-Day Money-Back Guarantee

Try EdTech risk-free! If you're not satisfied within the first 30 days, we'll give you a full refund—no questions asked.

✓Valid for new subscriptions only
✓Full refund of subscription fee
✓Processed within 5-7 business days
✓No penalties or fees

Eligible for Refund

✓Within 30 days: Full refund for new subscriptions
✓Technical issues: If we can't resolve platform problems
✓Duplicate charges: Accidental double billing
✓Cancelled classes: If we cancel without rescheduling
✓Unauthorized charges: Charges you didn't authorize

Not Eligible for Refund

✗After 30 days: No refunds for subscriptions older than 30 days
✗Partial months: We don't prorate monthly subscriptions
✗Missed classes: If student doesn't attend scheduled classes
✗Policy violations: Account suspended for breaking rules
✗Change of mind: After the 30-day guarantee period

How to Request a Refund

1.
Contact Support: Email refunds@edtech.com or call +1 (555) 123-4567
2.
Provide Details: Include your account email and reason for refund
3.
Review Process: We'll review your request within 24 hours
4.
Approval: If approved, refund processed in 5-7 business days
5.
Confirmation: You'll receive an email confirmation

Cancellation Policy

Cancel Anytime: You can cancel your subscription at any time from your account settings.

Access Until End: You'll have access until the end of your current billing period.

No Auto-Renewal: Your subscription won't renew after cancellation.

Reactivation: You can reactivate your account anytime.

Need Help?

Our support team is here to help with refunds and cancellations.

Email: refunds@edtech.com

Phone: +1 (555) 123-4567

Hours: Mon-Fri, 9 AM - 6 PM EST

Contact Support